Effective Date: November 12, 2012
We at M.A.C South Africa Online (for more information on M.A.C South Africa Online, please click here
Use of Personally Identifiable Information
Communications to Serve You
Special Events, Questionnaires and Surveys
Technologies That Allow Us to Customize Your Experience on Our Site
Web Beacons and Tracking Links
Information We Share and with Whom We Share It
Compliance with Law
Transfer of Data to Other Countries
How We Protect Personal Information
Third Party Links
Accuracy of Your Information
Updating Your Information
Opt-Out and Managing Your Preferences
You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form or complete an online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number).
If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
If you have elected to provide us with your contact information, e.g. by registering at this Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning this Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
In addition to the essential service related announcements that we will send you as described above, if you opt-in during the M.A.C South Africa Online registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, cosmetics tips or promotions ("Opt-In Communications
"). For example, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you.If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, see the “Your Choices” Section
We may use your personal information to provide you with customized service and use of this Site. For example, we may suggest products that would be of particular interest to you, inform you of in store events or promotions, and share skin care/cosmetics tips and techniques.
We use various technologies to collect information (such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request) about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.
Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” section
below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.
Browser cookies are bits of text that are placed on your computer's hard drive when you visit this Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.
You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. Rejecting our cookies will disenable the Coremetrics cookies (described below) as well. If you reject our cookies, you may still use this Site, but you may be limited in the use of some of its features.
We are continuously working to make your experience on this Site better. To this end, we have retained a company, Coremetrics, to assist us in better understanding your use of this Site. We will place cookies on your computer to collect information on our behalf that will show us how you come to this Site and how you use and navigate this Site. Coremetrics does not receive any personal information about you. Coremetrics tracks visitor behavior on our Site through the use of an anonymous permanent cookie which contains no personal information about you. Coremetrics then helps us to analyze the information it receives, with your personal information, to better understand the interests of our Site visitors and to better serve our visitors through a customized web experience and personalized product offerings. Coremetrics is contractually prohibited from using the data for any other purpose and is required to maintain all information received in confidence.
We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described in the “Business Transfers” Section
below. In addition, we do not sell or otherwise disclose personal information about visitors of this Site except as described below.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on this Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the “Your Choices” Section
We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to this Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Site is not responsible for, and disclaims all liability for, any use of the information you choose to provide to such third parties.
If you are under eighteen years of age, you may browse this Site. However, you may not provide personal information to us. This Site is not directed to minors under the age of eighteen and we do not knowingly collect personal information from minors under the age of eighteen on this Site. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen on this Site, we will delete the information from our records.
We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located across the world and not necessarily within the Republic of South Africa. If you have any questions about security at this Site, you can send an email to firstname.lastname@example.org
We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking the "unsubscribe" link at the bottom of each Opt-In Communication e-mail you receive, or by emailing us at email@example.com
The information you provide to use will be managed by the Internet Data Controller, Estee Lauder Cies Pty Ltd, 4 Kyalami Boulevard, 1685 Kyalami, South Africa. ELC Online Inc., 40 W 23 Street, New York, New York, 10010 will collect, host and process such personal information.
We have taken great measures to ensure that your visit to this Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at firstname.lastname@example.org
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